These terms apply to handyman and contractor services we perform at your location. By booking or accepting our services, you agree to these terms. This page is for reference; the same terms may be provided to you by email, in person, or via an app for your acceptance.
1. Parties and scope
These Terms of Service (“Terms”) are between Handy Helper (“we,” “us,” or “Service Provider”) and the client who books or receives our services (“you” or “Client”). They apply to all handyman, assembly, repair, mounting, moving, organization, yard work, and related services we perform at your physical location (the “Services”).
2. Services and estimates
Services are as described in our quote, estimate, email, or other written communication. Estimates are not guaranteed final prices; actual time and materials may vary. We will communicate with you if the scope or cost is likely to exceed the estimate. You agree to pay for all work actually performed and materials supplied at the agreed or stated rates.
3. Scheduling, access, and cancellation
You will provide safe and timely access to the work area. You are responsible for securing pets, clearing obstacles, and ensuring utilities (power, water, etc.) are available as needed. If you need to cancel or reschedule, please give us at least 24 hours’ notice where possible; we may charge a fee for late cancellations or no-shows. We may cancel or reschedule due to weather, safety, or other reasonable cause and will work with you to find a new time.
4. Pricing and payment
Payment is due as stated in our quote or invoice—typically upon completion of the work unless otherwise agreed. We accept the payment methods we specify (e.g., cash, e-transfer, card). Late payment may result in interest or collection costs. You are responsible for any taxes (e.g., HST) that apply to the Services unless we have explicitly included them in the price.
5. Your responsibilities
You agree to provide accurate information about the work site and the work requested; to obtain any permits or approvals required for the work; to disclose known hazards, structural issues, or conditions that could affect the work; and to ensure that the area is safe for our personnel. You will not ask us to perform work that violates laws or that we have advised is unsafe or outside our scope.
6. Our responsibilities
We will perform the Services in a workmanlike manner and in line with the agreed scope. We will comply with applicable laws and will carry appropriate insurance as required. We are not responsible for repairing or warranting pre-existing defects, concealed conditions, or issues caused by materials or equipment you supply unless we have expressly agreed otherwise in writing.
7. Photos of work and premises
We may take photographs of the work area and of the work being done before, during, or after the Services. You agree that we may take such photos for documentation, quality assurance, and our records. These photos may also be used for marketing purposes (e.g., on our website, social media, or promotional materials). If you prefer that we do not use photos of your property for marketing, please tell us in writing before or at the time of the job and we will respect that.
8. Warranty and satisfaction
We stand behind our work. If you are not satisfied with the Services, notify us promptly and we will make reasonable efforts to correct deficiencies related to our workmanship. This does not cover normal wear and tear, misuse, or problems arising from materials or conditions outside our control. Any warranty we provide is in addition to your statutory rights.
9. Limitation of liability
To the fullest extent permitted by law, our total liability to you for any claim arising from or related to the Services will not exceed the amount you paid us for the specific job in question. We are not liable for indirect, incidental, consequential, or punitive damages, or for loss of profit, data, or use. Your property and contents remain your responsibility; we recommend that your home and contents are adequately insured.
10. Entire agreement
These Terms, together with any written quote, estimate, or scope we provide, constitute the entire agreement between you and us regarding the Services and supersede any prior discussions or agreements. Changes must be in writing. If any part of these Terms is found unenforceable, the rest remains in effect.
11. Governing law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes will be resolved in the courts of Ontario.
12. Contact
For questions about these Terms or our services, contact us at:
info@handyhelper.ca437-447-5939Toronto, ON
Last updated: February 2025. We may update these Terms from time to time; the version in effect is the one you received or agreed to at the time of booking or acceptance of the Services.